Maintenance Requests
Additional Information
For our current residents we have a complete set of resources with tools and procedures listed below to make your stay with us more comfortable and rewarding.
Please complete the form at the bottom of this page to submit all Non-Emergency Maintenance Requests.
No routine or non-urgent calls will be accepted at any time by phone!
Our Maintenance Department will contact you in timely manner to coordinate the repair (If for any reason you are not there for your scheduled appointment, you will be charged a no-show fee).
For emergency situations that threaten human life or property that demands immediate attention, please call 9-1-1!
EMERGENCY CALLS ONLY
If this is an Emergency, please call
(407) 405-0465 or (407) 468-9368.
Some common examples of emergencies are:
- Active water leaking
- Flooding
- Sparks from appliances
- Fire
- Gas smell
- etc…
Resources
Resources to Make Your Stay Comfortable
LOCK OUTS:
Contact a locksmith or AAA. If keys are changed, please furnish the property management office with two keys within 48 hours.
Before completing the maintenance request form below, please read the trouble shooting guide below.
Completing these steps can save you time and money! Tenants may be charged for a service call if the service person determines that the tenant failed to perform routine maintenance task as outlined below:
- Smoke Detectors won’t work when tested: Press the test button or test with approved smoke detector smoke spray, replace battery.
- Smoke Detector beeps: replace battery.
- No power to plugs or switches: Check and reset breaker panel. Check and reset all GFI (Ground Fault Interrupter) outlets (located in kitchen, bathrooms, utility rooms, and garages). Check if plug works off a wall switch.
- Garbage disposal doesn’t work: When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you hear a buzz, turn off disposal and unplug from wall. Use the wrench in the center shaft and gently twist back and forth (this un-jams the disposal). Remove the object that is causing the obstruction, turn back on, and test.
- No hot water: Check and reset breaker in power panel. If you have a gas tank, be sure to check that your gas is connected and the pilot light is lit.
- Plumbing or fixtures leak: Turn off water fixture, turn off water at supply line and notify Changing Latitudes Real Estate & Property Management.
- Toilet is plugged: Plunge and test.
- No heat: Check thermostat. Check that furnace covers are in properly. Did you pay your utilities on time or issue an order to disconnect the utility?
- Dishwasher won’t drain: Clean food out of bottom of dishwasher. Clean drain line between dishwasher and garbage disposal.
- Dishwasher grinds or no water is coming in: Turn off, if no water is on the bottom pour two large glasses of water into the bottom and re-start. If problem continues, call your property manager and discontinue use.
- Refrigerator too warm or too cold: Check if thermostat in refrigerator is set correctly. Clean lint from filters.
- No Air conditioning: (For refrigerated air only) Check all circuit breakers. Clean and replace filter and test. In Florida, clogged drain lines are a common issue. To prevent, remove the drain line plug and pour in ¼ cup of distilled vinegar. Repeat monthly or as needed to keep AC in good, working condition.
- No electricity: Check all breakers, flip them hard to the OFF position and then hard to the ON position.
